Crisis Support & Emergency Resources
This handout is provided to ensure you have access to appropriate support during times of crisis or urgent need. Regina Filomeno, LCSW does not provide crisis intervention or after-hours emergency care. Please use the resources below if you are experiencing a mental health emergency or need immediate support outside of session times.
If You Are in Immediate Danger
Call 911 or go to the nearest Emergency Room (ER) immediately.
Emergency rooms can assess safety concerns, provide stabilization, and coordinate higher levels of care when needed.
Find an ER near you: https://findahealthcenter.hrsa.gov
Emergency rooms can assess safety concerns, provide stabilization, and coordinate higher levels of care when needed.
988 Suicide & Crisis Lifeline (U.S.)
Call or text 988
Available 24/7
Free, confidential support for individuals experiencing emotional distress, suicidal thoughts, or mental health crises.
Chat support available online: https://988lifeline.org
Illinois CARES Line
Call 1-800-345-9049
Available 24/7 for Illinois residents
Connects callers to trained mental health professionals who can provide crisis support, assessment, and linkage to local services.
Learn more: https://www.dhs.state.il.us/page.aspx?item=123539
The Living Room (Crisis Support Centers)
The Living Room is a safe, home-like, non-hospital setting for individuals experiencing emotional distress or mental health crisis who do not require immediate medical intervention.
Walk-in crisis support
Peer and clinician support
Focus on stabilization, grounding, and next-step planning
Find a Living Room location in Illinois: https://www.livingroomillinois.org
Higher Levels of Care
Intensive Outpatient Programs (IOP)
IOP may be appropriate if you need structured therapeutic support multiple times per week while still living at home. These programs typically include group therapy, skills training, and psychiatric support.
Inpatient Psychiatric Care (IP)
Inpatient treatment may be necessary if there are concerns about immediate safety, severe symptom escalation, or inability to care for oneself. Inpatient programs provide 24-hour monitoring, stabilization, and short-term intensive care.
If you are unsure what level of care is appropriate, the ER or crisis lines listed above can help guide next steps.
Important Reminders
If you are experiencing thoughts of harming yourself or others, or feel unable to keep yourself safe, seek emergency care immediately.
Crisis resources are available 24/7 and are not a replacement for ongoing outpatient therapy.
You are encouraged to save this handout, bookmark relevant links, or keep a printed copy accessible.
Your safety and wellbeing matter, and reaching out for support during a crisis is a sign of care, not failure.